Mobile Response Case Manager

Salary is commensurate with experience within a range of $20.00-$26.00 This position is full-time, non-exempt and eligible for our benefits. Bert Nash offers excellent benefits which include medical, dental, vision, KPERS retirement, life insurance, an Employee Assistance Program (EAP) providing free counseling and resources, and generous PTO.

Caring. Hope. Giving back. Our mission at the Bert Nash Center as the Community Mental Health Center (CMHC) of Douglas County is to advance the health of the community through comprehensive behavioral health services responsive to evolving needs and changing environments. We accomplish this by believing in our team. Each person that works for the Bert Nash Center contributes directly to the success of our clients, organization, and community. Our values of compassion, integrity, equity and hope reflect in everything we do.

Responsibilities: include but not limited to

The primary responsibility of The Mobile Crisis Response Team Case Manager is to provide proactive or follow up outreach with the goals of preventing behavioral health crisis and criminal justice recidivism, and to promote an individual's ability to make informed decisions and retain their autonomy. A good portion of service provision will involve short term transitional crisis support services and crisis case management service. Service is offered through collaborative multidisciplinary, strengths-based, and recovery-oriented approaches. Short term transitional crisis support services and crisis case management services are applied as appropriate.

• Collaborate with MRT teammates (clinicians, case managers, peer support specialists, leadership) in providing a friendly and professional response to persons experiencing emergent or urgent psychiatric or personal issues and responding to them in-person/on-site (in their homes, workplaces, schools, and other community locations) as safely appropriate and necessary throughout Douglas County.
• Respond to Douglas County community members in crisis.
• To facilitate or maintain communications with local law enforcement/EMS/hospital emergency department/community partners as appropriate and necessary to coordinate care and ensure a safe environment for staff providing behavioral health support and assessment to service recipients.
• Coordination regarding care and treatment options that involve consultations and follow-up with Mobile Response team members (including leadership), Douglas County Crisis Continuum, and Emergency Services team members as necessary.
• Providing and coordinating necessary referrals and delivery of services among community agencies, hospitals, and within the organization to ensure that service recipients have access to necessary levels of care or resources.
• Maintains accurate and complete records of all client services as defined by funding agencies, Mobile Response Team, and Mental Health Center standards and requirements.
• Completes and submits documentation, shift status reports, timesheets, and all work-related paperwork in the timely manner and acceptable format as determined by state, agency, and team requirements.
• Ability to respond to community requests for critical incident debriefings, education, and training opportunities as needed.

Qualifications: The Mobile Crisis Response Team Case Manager position requires but not limited to:

• BA/BS Degree or four years of equivalent education and/or experience working in behavioral health crisis related services;
• Reliable transportation; and a valid, unrestricted driver's license and proof of current car insurance with ability to drive both during daylight and night hours;
• Experience providing community resources and crisis services with an understanding of behavioral health concepts and presentation is strongly preferred;
• Ability to complete trainings for evidence-based practices in Community Behavioral Health Care and specific to crisis intervention;
• A commitment to interdisciplinary and community mental health center approaches;
• Prior computer experience and basic computer fluency;
• Flexibility in assigned working hours;
• An energetic and positive approach to the rapidly evolving changes and challenges of a complex workplace.