What are the responsibilities and job description for the Automotive Service Porter position at Bert Smith Automotive?
Bert Smith Automotive has been family-owned operated business since 1953 and has an immediate opening for a Service Porter. We are looking for a positive, energetic, and hardworking individual to join our team today for a fantastic career opportunity. All of our Porters have many opportunities for advancement and continued growth within our dealership.
Overview:
Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Service Valet/Porter, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused Service Valet/Porter who will help us redefine the meaning of customer service. Does this sound like you? Apply now!
Responsibilities and Qualifications:
The Service Valet/Porter is the initial contact at the dealership for the arriving service customer. The Service Valet is tasked with meeting and greeting customers when they arrive for service, and checking them in for their appointment. It is the Service Lot Attendant's responsibility to move customer’s vehicles from the service drive to the shop.
- Greet customers in a timely, friendly manner and obtain vehicle information at the customer’s vehicle when possible
- Assist the Service Advisor in helping customers while maintaining organization in the service drive
- Move the customers vehicle following the greeting process as outlined by management in a safe and secure manner
- Retain keys according to departmental safeguard procedures
- Actively promote effective working relationships with associates and departments in the dealership
- Follow dealership specific procedures for active vehicle delivery of the customers vehicle resulting in return visits and admirable (CSI) Customer Satisfaction Index
- Readily assist fellow dealership personnel in completing the work necessary to ensure full functioning of the dealership
- Ability to work outdoors and on your feet for extended periods of time
- Ability to operate manual transmission is highly preferred
- Must be a minimum of eighteen years of age
- Must have a valid driver's license
- Must be able to pass pre-employment screening (background and drug test)
Job Type: Full-time
Pay: From $13.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekends as needed
Work Location: In person
Salary : $13