What are the responsibilities and job description for the Royalty Manager position at bertelsmann.valhalla.stage?
Company: BMG North America
Requisition ID: 16026
BMG is a new kind of digital age music company formed less than eight years ago with a relentless focus on delivering Fairness, Transparency and Service to artists and songwriters. Uniquely for its size BMG represents both songs and recordings on the same state-of-the-art platform worldwide. It is already the world’s fourth biggest player in music publishing and one of the biggest players in recordings in Europe. International clients including will.i.am, the Rolling Stones, Robbie Williams and Bruno Mars, while German clients include Beatsteaks, Andreas Bourani, Nena, Max Giesinger, Kraftklub and Fritz Kalkbrenner. Our ambitions are not satisfied yet!
Your Tasks:
- Receive Incoming customer calls from airline membership program members, airport personnel and travel agents
- Answer general questions regarding the program and assist with award bookings.
- Process incoming correspondence and properly disposition cases to ensure distribution to the appropriate department.
- Process enrollments and account updates
- Process promotion registrations
- Process requests received via email as required
About Us
BMG is the new model music company founded by Bertelsmann in 2008 as a direct response to the challenges of music’s digital revolution. Key to its innovative approach is the fact it represents the traditionally separate music publishing and recording rights off the same state-of-the-art platform internationally. BMG is already the world’s fourth biggest music publisher and the first new global player in the recordings business in decades. BMG’s pitch is unique – a relentless focus on fairness and transparency and service to its artist and songwriter clients. BMG’s 14 offices across 12 core music markets now represent over 2,5m songs and recordings, including the catalogues of Chrysalis, Bug, Virgin, Mute, Sanctuary, Primary Wave and Talpa Music, as well as literally thousands of artists and songwriters attracted by its fresh approach. BMG is owned by international media company Bertelsmann, which also includes the broadcaster RTL Group, the trade book publisher Penguin Random House, the magazine publisher Gruner Jahr, the service provider Arvato, the Bertelsmann Printing Group, the Bertelsmann Education Group, and Bertelsmann Investments, an international network of funds. With its multi-platform perspective, integrated technology platform and commitment to help artists maximize their income, BMG aims to be the best company in music to do business with.
International offices are located in Berlin (HQ), Los Angeles, New York City, Nashville, Paris, Hilversum, London, Madrid, Milan, Stockholm, Sydney, Beijing, Sao Paulo
