What are the responsibilities and job description for the Director of Key Account Management - Consumer Products position at Bertelsmann?
The Director of Key Account Management, Consumer Products is responsible for managing high-value client relationships, driving revenue growth, and ensuring exceptional service delivery. This role involves overseeing account performance, negotiating contracts, and developing strategic plans to enhance client satisfaction and business opportunities.
Your Tasks
- P&L Management : Assume full responsibility for P&L results, collaborating with finance and operations teams to ensure comprehensive financial oversight of key client accounts.
- Revenue Generation : Drive new revenue opportunities by integrating supply chain solutions with existing client systems and developing strategic account plans to enhance account penetration.
- Client Engagement and Reporting : Lead senior-level client interactions, manage negotiations, and create client presentations. Oversee achievement of client metrics, reporting, invoicing, and conduct Quarterly Business Reviews to discuss supply chain performance, market trends, and future initiatives.
- Team Leadership and Development : Directly manage team of managers and directors associated with the key accounts, guiding them to meet P&L objectives and ensuring successful business development and process improvement initiatives.
- Project work : Together with our customers, you define the business and project roadmap and manage their implementation
- Productivity : You have operational and strategic responsibility for our customers, as well as sales and earnings responsibility for the services areas offered
- Any additional tasks that may be assigned to ensure an efficient, safe, clean, and goal-oriented work environment.
- Travel : up to 30%
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