What are the responsibilities and job description for the Director of Key Account Management position at Bertelsmann?
The Director of Key Account Management, Tech is responsible for managing high-value client relationships, driving revenue growth, and ensuring exceptional service delivery. This role involves overseeing account performance, negotiating contracts, and developing strategic plans to enhance client satisfaction and business opportunities.
YOUR TASKS
- P&L Management : Assume full responsibility for P&L results, collaborating with finance and operations teams to ensure comprehensive financial oversight of key client accounts.
- Revenue Generation : Drive new revenue opportunities by integrating supply chain solutions with existing client systems and developing strategic account plans to enhance account penetration.
- Client Engagement and Reporting : Lead senior-level client interactions, manage negotiations, and create client presentations. Oversee achievement of client metrics, reporting, invoicing, and conduct Quarterly Business Reviews to discuss supply chain performance, market trends, and future initiatives.
- Team Leadership and Development : Directly manage team of managers and directors associated with the key accounts, guiding them to meet P&L objectives and ensuring successful business development and process improvement initiatives.
- Global Coordination : Collaborate with global sites to assess and refine supply chain processes, develop new propositions, and present findings to both clients and internal stakeholders.
YOUR PROFILE
Preferred Qualifications / Skills :
WE OFFER
