What are the responsibilities and job description for the Manager, Sales (Experience Management) position at Bertelsmann?

Are you looking for a high energy, strategic, and fast-paced position as a Manager, Sales? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes!

For 11,000 health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000 online courses that meet accrediting board, state and federal requirements. We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent. Join us and make a difference.

WHAT CAN RELIAS OFFER YOU?

Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium!
Flexible work environment with onsite and work from home options - you choose when you want to come into the office!
Active Employee Resource Groups open to all employees!
Comprehensive onboarding program - a great introduction to our company, customers and culture!
Growth and career advancement opportunities!

20% annual employee promotion and transfer rate

Multiple development program options - leadership development, professional development curriculums, and Nanodegree options in both technology and data science

Professional development gained from conference attendance and participation in organizations like NC Tech

Onsite 321 Coffee Shop providing free coffee and pastries to employees

The Manager, Sales is responsible for leading a multi-level team of Account Executives and Account Managers to grow the Relias Experience Management business through acquiring new customers and retaining existing customers. The position is responsible for driving strategic planning, managing people, selling, leveraging technology and contributing to process improvement initiatives within the Sales organization.

WHAT YOU'LL BE DOING :

Leading team of Account Executives and Account Managers to achieve sales and renewal goals in a high growth environment

Monitoring employee performance and counsels and advises to ensure compatibility, maximum effectiveness and continued growth on a constant basis, including addressing personnel issues / performance issues in accordance with Company policy

Designing, implementing and managing overall territory team structure

Participating in programs developed by Sales Enablement and Training to ensure effective sales strategies, positioning, and best practices

Working with Sales Operations on performance management, reporting, forecasting and compensation

Coordinating efforts with other internal teams and groups to ensure effectiveness and efficiency

Other duties as assigned

COMPETENCIES :

Client Relationship Management - ability to effectively manage and nurture client relationships to achieve mutual success

Consultative Selling - ability to engage prospects and clients in a relationship-driven sales approach by acting as a trusted advisor who seeks to understand the client's needs and challenges in order to provide tailored solutions

Sales Tool Management - utilization of sales enablement tools to support the sales process and improve overall client experience

Adaptability - ability to adjust, change, or modify their approach, mindset, or behavior in response to new circumstances, challenges, or changing environments

Communication - skills and abilities necessary to effectively convey and exchange information, ideas, and feelings between individuals or groups using various verbal and non-verbal methods to deliver messages clearly, accurately, and appropriately, while also actively listening and understanding the messages received

YOU HAVE WHAT IT TAKES IF YOU HAVE / ARE :

Experience leading or mentoring a team of early-career sales professionals

5 years of experience with a proven record of exceeding sales quotas in SaaS consultative sales

Bachelor's Degree in Business, Healthcare or related field

IT WOULD BE NICE IF YOU HAVE :

Experience in healthcare sales

Relias is an Equal Opportunity Employer and a Drug-Free workplace

IN OFFICE REQUIREMENT :

Relias values collaboration and wants to ensure that our team members have opportunities to work with their teams regularly for professional development opportunities. Our flexible hybrid work environment requires that you live in the state of North Carolina, within a commutable distance to our office (~1-hour commute). You would be expected to work in our Morrisville, NC Headquarters approximately 40 days / quarter.

Company : Relias LLC

Country : United States of America

State / Region : North Carolina

City : Morrisville

Postal Code : 27560

Job ID : 277846

Date : Feb 21, 2025

Location :

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Manager, Sales (Experience Management)

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