Manager, Job Development

Best Buddies International is a nonprofit 501(c)(3) organization dedicated to establishing a global volunteer movement that creates opportunities for one-to-one friendships, integrated employment, leadership development, inclusive living, and family support for individuals with intellectual and developmental disabilities (IDD).

Best Buddies is the largest organization dedicated to ending the social, physical and economic isolation of the 200 million people worldwide with intellectual and developmental disabilities (IDD). Our programs empower people with IDD to form meaningful friendships with their peers, secure jobs, improve communication and advocacy skills, and live independently, while also offering support for their families.

Job Title: Manager, Job Development (MJD)
Department: State Operations and Programs
Reports to: Program Supervisor, Jobs
Salary Range: $46,000 - $49,000(US) or $57,000 (CA)
# of direct reports: N/A
Revised date: 2/24/25

Position Overview: 

The MJD’s primary responsibility is to identify and develop competitive, inclusive jobs for individuals with intellectual and developmental disabilities (IDD). The MJD builds and maintains relationships with job participants to identify and align job opportunities that match their skills, experience, and location preferences. The MJD works closely with businesses to identify employment opportunities, train staff on workplace inclusion and generate awareness of Best Buddies’ mission. Once a potential match is identified, the MJD focuses on aligning job seekers with compatible employers supporting the application process, interviewing, onboarding and training until it is appropriate to transition follow-along coaching responsibilities to an Employment Consultant. 

Job Requirements:

• Bachelor’s Degree or 4 years ' experience, preferably a minimum of 1 year of job coaching, counseling, teaching; or other related experience working with persons with disabilities.
• Prior experience as an Employment Consultant with a proven record of job placement, retention, employer communications and relationships highly preferred.
• Strong interpersonal skills with the ability to adapt, build, and manage multiple relationships effectively, guiding individuals toward success and achieving results.

• Demonstrated presentation, facilitation, project, and time management skills with excellent written communication, attention to detail, initiative, and the ability to work independently or collaboratively.
• Ability to engage comfortably with individuals with IDD, addressing sensitive topics with empathy and professionalism. 
• Willingness to travel frequently within the local area and use a personal cell phone for work-related communication.
• Fundraising events are a core part of the organization’s success and require full staff participation and therefore, occasional weekend work may be necessary to support events and other initiatives throughout the year.

• Access to an automobile with applicable insurance or reliable transportation

• Employment is contingent on state accreditation and the ability to obtain and maintain federal suitability clearance for the Ticket to Work Program.

Job Duties include - but are not limited to:

Programs

• Manage a caseload of both employed participants and job seekers providing job development support (resumes, interviews, applications, and skills assessments) while ensuring all services, documentation, and communications are accurately recorded in the SET-Works database.
• Oversee intake process for new participants including screening referrals, conducting vocational assessments, and professional references.

• Develop and maintain positive relationships with individuals, families, Vocational Rehabilitation (VR) counselors, advocates, and employers.

• Meet quota for number and retention of job placements

• Proactively engage local employers through cold calling, meetings, networking events, and presentations to promote the Best Buddies Jobs program.

• Manage existing employer relationships and follow through on established leads
• Assess employer’s needs through Job Analysis to identify positions that are valuable to their enterprise and in alignment with participant's skills, goals, and support needs; this could include creating a job description and finalizing with employer
• Present workplace inclusion training to large audiences
• Provide participants with initial travel training and/or assistance with public transportation
• Provide participants and their families’ assistance in dealing with social security issues, including explanation of work incentives 
• Collaborate with Employment Consultant to initiate transfer of responsibilities after participant is hired, when applicable
• Increase mission awareness through identifying public speaking opportunities, lunch and learns, and tabling events
• Work with supervisor to increase participation in local fundraising events
• Support school-based staff with job readiness and self-advocacy training, when applicable

• May be cross trained to cover other roles/responsibilities in the absence of a team member
• Maintain regular communication with employers/supervisors advocating for the participants’ rights to equal treatment and fair wages, while encouraging self-advocacy and maintaining positive relationships with Employment partners, when applicable
• Provide open communication to individuals & guardians, employer partners, supervisors & co-workers, embedding strategies, brainstorming ways to offer tools, and any support needed for the individual to be successful in attaining a higher level of independence, when applicable 

Marketing

• Contribute content and images for updates to social media platforms

• Cultivate and expand employer relationships to enhance mission awareness, securing sponsorships, walk team participation, and corporate donations.

Operations

• Complete required paperwork in a timely and organized manner, including but not limited to Individual Written Program Plan (IWPP), intake/annual paperwork; safety exercises, incident and grievance reports and reports required by local funding agencies 

• Work with supervisor to ensure accurate, timely billing and readiness for audits or accreditations.

Best Buddies® is an affirmative action employer, in addition to an EOE and M/F/V/PWD/PV employer. Diversity, equity, and inclusion are foundational to Best Buddies International’s core values and help the organization continue to achieve its mission. Here at Best Buddies, our goal is to lead and advocate for a more inclusive world.

Best Buddies offers a comprehensive and generous benefits program that include financial security, health and wellness and time off.               

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