What are the responsibilities and job description for the Appliance Delivery Technician position at Best Buy?
Role Description
This Delivery Experience Agent role requires a high level of expertise in delivering, installing, and repairing technology products in customers' homes. You will be responsible for ensuring seamless installation processes while maintaining exceptional customer service.
Main Responsibilities
- Deliver, install, and repair technology products in customers' homes.
- Measure and protect areas where major appliances are being delivered and installed.
- Determine whether any doors in the customer's home need to be removed or fixtures need to be moved.
- Provide guidance and support to new drivers on proper installation techniques and procedures.
- Collaborate with colleagues to ensure seamless delivery and installation processes.
Requirements
To succeed in this role, you must meet the following requirements:
- Hold a valid driver's license.
- Possess a minimum of 6 months of consumer electronics delivery, integration, network, or repair experience or military equivalent.
- Hold a driving record that meets Best Buy's safety standards (e.g., minimal number of violations/accidents).
- Be physically capable of carrying, lifting, pushing, and pulling weights up to 350 pounds alone or up to 700 pounds as part of a team, with the use of a harness, lift, or dolly, with or without reasonable accommodation.
- Be at least 21 years old.
- Obtain and maintain any state or local licensing, as required, within 90 days of being hired.
Skills and Qualifications
We are seeking candidates with:
- Excellent leadership, decision-making, and communication skills.
- Experience working in an in-home installation environment.
- Proficiency in technology products and systems.
Our Benefits
We offer our employees:
- Competitive compensation packages.
- Generous employee discounts.
- Ongoing physical and mental well-being support.
