What are the responsibilities and job description for the Customer Delivery Specialist position at Best Buy?
Job Description
As a Customer Delivery Specialist at Best Buy, you will play a crucial role in delivering an exceptional customer experience by installing, repairing, and maintaining various technology products in customers' homes. This is a unique opportunity to work with a leading retailer in the technology industry, where you will have the chance to develop your skills and expertise while making a real difference in people's lives.
Key Responsibilities:
- Installation and Repair: Install and repair various technology products, including home theater equipment, appliances, and other devices, ensuring that they meet the highest quality standards.
- Customer Service: Provide excellent customer service by communicating effectively with customers, understanding their needs, and resolving any issues that may arise during the installation process.
- Inventory Management: Manage inventory and vehicle maintenance in partnership with other team members, ensuring that all necessary equipment and materials are available for each delivery and installation.
- Paperwork and Payment: Process paperwork and payment, provide feedback to the store teams, and complete in-store repairs.
Requirements:
- Experience: 6 months of consumer electronics delivery, integration, network, or repair experience or military equivalent.
- Licenses and Certifications: Current, valid driver's license and ability to maintain a driving record that meets Best Buy's safety standards.
- Skill Set: Ability to carry, lift, push, and pull weight up to 350 pounds alone or up to 700 pounds as part of a team, with the use of a harness, lift, or dolly, with or without reasonable accommodation.
- Education: High school diploma or equivalent required.
Benefits:
- Competitive Pay: Receive competitive pay for your hard work and dedication.
- Employee Discount: Enjoy generous employee discounts on various products and services offered by Best Buy.
- Wellness Program: Participate in our wellness program, which includes physical and mental well-being support.
