What are the responsibilities and job description for the Geek Squad Agent Position position at Best Buy?
Role Overview: As a Tech Support Agent at Best Buy, you will be responsible for providing expert technical assistance to customers. We're looking for someone who is passionate about technology, has excellent communication skills, and is able to work effectively in a fast-paced environment.
- Configure and troubleshoot technical devices for customers.
- Communicate complex technical information in a clear and concise manner.
- Maintain accurate records of customer interactions.