Demo

Overnight Security Monitoring Supervisor

Best Buy
Minneapolis, MN Full Time
POSTED ON 3/20/2025
AVAILABLE BEFORE 4/19/2025

As an Overnight Security Monitoring Supervisor, you'll lead the team responsible for monitoring Best Buy's retail and supply chain locations with the goal of preventing burglaries and reducing losses due to damage. This is accomplished through proactive CCTV monitoring and reactive alarm response to Best Buy sites that are secured after hours. You'll work with other supervisory peer groups, corporate partners, field asset protection leaders and property managers to reduce loss and facility damage. You'll initiate the appropriate response needed to aid all targeted, vulnerable and at-risk facility locations. This team is responsible for providing overnight coverage for 7 days a week.

This role is on site / in person, which means you would be required to work at a designated Best Buy location (Corporate Campus, Richfield, MN).

What you'll do

  • Hire, train and manage your team, ensuring all HR policies and timelines are adhered to
  • Partner with senior leader to develop and manage team performance metrics and reporting capabilities
  • Ensure the appropriate leadership coverage is available based on business needs, including occasional weekend and holiday rotations
  • Oversee the development and maintenance of burglary monitoring systems and processes with relevant partners
  • Provide consistent, on time communication with senior leader, internal customers, key stakeholders, and partners (incident reports, end-of-day performance reports, etc.).
  • Support the team's daily operational duties through proactive CCTV monitoring, passive facility alarm monitoring, incident notifications and reporting

Basic qualifications

  • 1 year of supervisory experience in retail, distribution, asset protection, call center, property management or related
  • 1 year of experience analyzing data and trends
  • 3 years of experience with Microsoft Office 365 (Excel, PowerPoint, Word, and Outlook)
  • 1 year business reporting experience using Excel, PowerPoint and other reporting tools
  • Ability to work a flexible schedule, including holidays, overnights and weekends
  • Preferred qualifications

  • Scheduling and time sheet management experience
  • Previous multi-unit alarm or CCTV monitoring experience
  • Incident case management reporting experience
  • Experience in a corporate role supporting field operations
  • What's in it for you

    We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

    Our benefits include :

    Competitive pay

    Generous employee discount

    Physical and mental well-being support

    About us

    As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.

    Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

    Best Buy is an equal opportunity employer.

    Position Type : Full timePandoLogic. Keywords : Security Guard, Location : Minneapolis, MN - 55423

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