What are the responsibilities and job description for the Retail Operations Manager position at Best Buy?
At Best Buy, we're committed to enriching lives through technology. As a Retail Experience Supervisor, you'll play a key role in helping us achieve this mission.
About the Role
We're seeking a skilled leader who can inspire our employees to deliver exceptional customer experiences. In this role, you'll focus on providing positive employee experiences, skill development, and performance management.
You'll compare store performance against company goals and lead your team to drive growth or improve results. Your responsibilities will include maintaining positive customer and employee experiences, driving localized customer and employee engagement, and leading efforts to maximize positive results or course-correct when needed.
What You'll Do
- Maintain positive customer and employee experiences
- Drive localized customer and employee engagement and share trends with other store leaders
- Provide positive experiences, skill development, and performance management
- Lead efforts to maximize positive results or course-correct when needed
Requirements
To be successful in this role, you'll need:
- One year of leadership experience
- Previous experience in sales, customer service, or related fields
- Ability to work successfully as part of a team
- Ability to work a flexible schedule, including holidays, nights, and weekends
Prior experience in the consumer electronics industry is a plus, as is prior experience setting retail sales goals.
What's in It for You
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially during key moments in your life.
Our benefits include competitive pay, a generous employee discount, financial savings and retirement resources, and support for your physical and mental well-being.
About Us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life – in our stores, online, and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.
