What are the responsibilities and job description for the Store Experience Expert position at Best Buy?
As a Geek Squad Agent, you'll have the opportunity to make a real difference in people's lives by providing expert technology support and solutions.
**Key Responsibilities**
- Deliver outstanding customer service, responding promptly to customer needs and concerns.
- Build relationships with customers, understanding their technology needs and preferences.
- Collaborate with colleagues to resolve complex technical issues and provide innovative solutions.
- Stay current with the latest technology trends, products, and services to provide informed guidance to customers.
**Requirements**
- 3 months of experience in a retail or customer-facing role.
- Prior experience working in a technical or sales capacity is an asset.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.