What are the responsibilities and job description for the Tech Support Agent position at Best Buy?
**Job Description:**
We are seeking a highly skilled Electrical Appliance Service Technician to join our team at Best Buy. As a key member of our Installation & Maintenance department, you will play a critical role in helping customers troubleshoot and repair technology devices.
**Key Responsibilities:
- Provide exceptional customer service by actively listening to concerns, asking the right questions, and partnering with other agents as needed.
- Set up and repair technology devices for customers, ensuring that they are functioning properly and safely.
- Collaborate with colleagues to achieve sales and customer satisfaction goals.
**Requirements:
- At least 3 months of experience working in retail or customer service environments.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Strong problem-solving skills and attention to detail.
**Benefits:
As a valued member of our team, you can expect a comprehensive benefits package, including financial savings resources and retirement planning assistance. Our commitment to supporting our employees' well-being extends beyond the workplace, with opportunities for growth and development tailored to your needs.
**Our Culture:
Best Buy is built on a foundation of valuing and supporting our employees, who make it possible for us to enrich lives through technology. We are an equal opportunity employer, dedicated to fostering a culture of diversity, equity, and inclusion.
