What are the responsibilities and job description for the Technical Support Representative position at Best Buy?
**About the Role**
We're looking for a Technical Support Representative to join our team at Best Buy. In this role, you'll be the first point of contact for customers seeking technical support and solutions. You'll provide excellent customer service by answering their questions, troubleshooting technical issues, and offering solutions to their problems.
Key Responsibilities:
- Providing technical support to customers via phone, email, or in-store visits
- Identifying and resolving technical issues with our products
- Communicating effectively with customers to understand their needs and concerns
- Partnering with other agents to resolve complex customer issues
Requirements:
- 3 months of experience in working in retail or customer service
- Ability to work a flexible schedule, including holidays and weekends
- Excellent communication and problem-solving skills
Benefits:
- Opportunity to work with a leading technology company
- Collaborative and dynamic work environment
- Professional development opportunities
