What are the responsibilities and job description for the Technology Repair Expert position at Best Buy?
Key Responsibilities
- Prepare customers' products for repair in the home
- Manage routes, part orders, and returns to avoid excessive costs and losses
- Perform triage, manage client expectations, keep work orders up to date, and close orders in an accurate and timely manner
- Offer alternative solutions when customers choose not to continue with their repair
- Manage inventory and vehicle maintenance in partnership with other team members
