What are the responsibilities and job description for the Technology Solutions Specialist position at Best Buy?
Welcome to the team! As a Geek Squad Agent, you'll join a community of dedicated professionals who share a passion for technology and customer satisfaction.
**Key Responsibilities**
- Deliver exceptional customer service, ensuring a positive experience from start to finish.
- Collaborate with colleagues to resolve customer inquiries and concerns.
- Stay knowledgeable about the latest technology trends, products, and services to provide informed guidance to customers.
- Maintain a high level of productivity while managing competing priorities in a fast-paced environment.
**Requirements**
- 3 months of experience in a retail or customer-facing role.
- Prior experience working in a technical or sales capacity is an asset.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
