Retail Program Manager

Job Description

Job Description

About Best Care Home Services :

Best Care Home Services is a leading provider of home service solutions, specializing in HVAC, plumbing, and electrical work. With a focus on delivering exceptional customer experiences, we are dedicated to providing quality service, reliable solutions, and expert craftsmanship to homeowners. Our team of professionals works diligently to ensure every job is done right the first time, offering peace of mind to our customers. At Best Care, we pride ourselves on our core values of integrity, excellence, and commitment to both our customers and our employees. We foster a collaborative and supportive work environment, providing opportunities for growth and development, all while upholding the highest standards of service in the industry.

Retail Account Manager (RAM)

The Retail Account Manager (RAM) is responsible for driving retail sales and service performance, as well as managing budgets across assigned locations and accounts. The RAM will build strong relationships with key partners, oversee their assigned territories, and lead through team development, training, and market knowledge. This role also involves managing sales teams, staff development, and budget oversight.

Essential Duties and Responsibilities

Customer Service

• Ensure BCHS provides exceptional customer service by coaching and developing the team to deliver outstanding experiences.
• Foster a positive, enjoyable environment for clients, store personnel, and employees.

Driving Results

Department Stores (e.g., Home Depot)

Requirements

Equal Employment Opportunity :

Best Care Home Services is proud to be an Equal Employment Opportunity (EEO) employer. We are committed to creating an inclusive and diverse work environment and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, disability, veteran status, or any other protected status.