What are the responsibilities and job description for the GARMENT FINISHER/CUSTOMER SERVICE REP FULL-TIME position at Best Cleaners?
Description
Best Cleaners is seeking an enthusiastic and dependable Garment Finisher / Customer Service Representative to join our close-knit organization. We provide a variety of exceptional garment-based services including dry cleaning and tailoring.
Garment Finishers/Customer Service Representatives play an important part in giving our customers the excellent service that makes us successful. You will help press a variety of garments on various pressing machines, welcome the customers to the plant, receive and process their garments, and complete financial transactions. While entry level candidates are encouraged to apply, experience with garment finishing, handling cash transactions and face to face customer service is beneficial.
The ideal Garment Finisher/Customer Service Representative is a quick learner, has an outgoing professional demeanor, and a high attention to detail. This is an excellent opportunity to begin your career with our collaborative team.
For Full-time Garment Finisher/Customer Service Representatives, we offer:
- Starting compensation of $16.00 per hour based on experience.
- Health, Dental and Life Insurance - 401k with match
- Vacation and holidays
- 50% off any dry cleaning at our facilities
- Potential for growth into new positions
KEY AREAS OF RESPONSIBILITIES
- Use assigned equipment to press a variety of customers garments.
- Hang finished work, inspect, touch up as needed.
- Assist the dry-cleaner in hanging garments from the dry-cleaning machine.
- Provide superior friendly service to all of our customers.
- Receive and mark-in dry cleaning, shirts, and tailoring.
- Prepare finished garments for customer pick-up.
- Use computer to generate invoices and perform cash transactions as per official procedures.
- Handle customers' inquiries and requests on the phone and in-person.
- Perform minor repairs to clothing.
- Any additional tasks assigned by Plant Manager or upper management.
MAINTENANCE
- Dust all finishing machinery daily.
- Observe padding for wear and tear and replace as necessary.
- Report malfunctioning machinery to the Store Manager.
For nearly 70 years, Best Cleaners has been the premier provider of dry-cleaning services to the Greater Hartford area. Whether it's tailoring, bridal gown preservation, or our environmentally-friendly GreenEarth dry cleaning services, we pride ourselves in giving our customers an outstanding experience. With many locations, we are an active member of the community. To learn more about us, please visit our website at www.bestcleaners.com.
Requirements
- No work experience necessary, but candidates must have a friendly, outgoing demeanor.
- Flexible schedule with Saturday availability.
- Excellent communication skills and a "customer first" mindset.
- Technology savvy with basic computer skills.
- Quick problem-solving ability.
- Cash handling experience is beneficial.
- This job may entail hot indoor air temperatures, noisy conditions, standing for long periods of time and lifting customer garments and supplies.
Salary : $16
