What are the responsibilities and job description for the General Staff Supervisor position at BEST Crowd Management?
About the Position: We're on the hunt for a dynamic General Staff Supervisor to lead and coordinate activities within our organization at Moody Center in the Austin, TX market. This individual will optimize efficiency, drive economic operations, and maximize profits through effective management and coaching of the operations team.
Key Responsibilities:
- Oversee all aspects of operations, including planning, business qualification, event review, and profitability.
- Ensure customer satisfaction across all accounts.
- Implement strategies to enhance execution and add value cost-effectively.
- Maintain accurate records for internal and external reporting.
- Manage contract execution, including cost estimation, labor supervision, scheduling, invoicing, and collections.
Requirements: To be successful in this role, you must have a Bachelor's degree in a related field or equivalent experience. A minimum of three years in operations, service, field, or project management is required. Preferred experience in event staffing, security, sports management, or athletics. Ability to pass a background check and work in confined spaces and various outdoor weather conditions.
Benefits: Medical, Dental, Vision, 401(k), Employee Assistance Program, Paid Time Off.