What are the responsibilities and job description for the Guest Services - Event Staffing position at BEST Crowd Management?
Summary:
Join the dedicated and professional team at Best Crowd Management, a leading provider of crowd management and event security services. With a commitment to excellence and a focus on safety, Best Crowd Management ensures the success of various events by providing top-notch security solutions. As an Event Security Officer, you will play a critical role in upholding our reputation by ensuring the safety and security of attendees, staff, and property.
Responsibilities:
- Make a positive impact by maintaining a visible and professional presence to the standards of the client as well as BEST.
- Patrolling assigned areas to deter unauthorized activities and ensure the safety of everyone present.
- Monitor access points, conduct bag checks, perform entry screenings, and remain vigilant to any suspicious parties or situations.
- Respond promptly and effectively to any security incidents or emergencies, including medical emergencies, disturbances, or unauthorized entry.
- Collaborate with event staff, law enforcement, and emergency services to coordinate security efforts and resolve any issues that arise.
- Provide exceptional customer service by assisting attendees, answering questions, and offering directions when needed.
- Report any security related occurrences or incidents to the appropriate supervisor, law enforcement, or medical personnel.
- Create and maintain documentation of any relevant activity performed or observed and submit this documentation to the leadership team.
- Uphold company policies, procedures, and guidelines to maintain a high standard of professionalism and security effectiveness.
Requirements:
- Be at least 18 years old (age requirements may vary depending on local regulations).
- Hold a high school diploma or equivalent (some college education is preferred).
- Previous experience in event security, law enforcement, or a related field is advantageous.
- Possess strong physical fitness and the ability to stand or walk for extended periods.
- Exhibit excellent observational and problem-solving skills.
- Demonstrate exceptional communication and interpersonal skills.
- Work effectively in a team and collaborate with individuals from diverse backgrounds.
- Maintain flexibility to work evenings, weekends, and holidays based on event schedules.
- Possess a valid security license or be willing to obtain one (if required by local regulations).
- Successfully pass a background check and drug screening.
Benefits:
- Enjoy competitive pay based on your experience and qualifications.
- Daily Pay and Weekly Pay options available.
- Take advantage of opportunities for career growth and advancement within the company.
- Enhance your skills and knowledge through training and development programs.
- Benefit from flexible scheduling options to accommodate your personal needs.
- Be part of a positive and supportive work environment that values diversity and inclusion.
Note: At BEST Crowd Management, we believe in equal opportunities for all applicants and employees.
We highly appreciate the contributions and perspectives that each individual brings to our team.
