What are the responsibilities and job description for the Ticket Takers / Seat Attendants - Pittsburgh Steelers position at BEST Crowd Management?
Job Title: Pittsburgh Steelers - Ticket Takers / Seat Attendants
Company: BEST Crowd Management
Location: Acrisure Stadium
Pay: $15 / hr
Job Type: Part-time
Summary
Join the dynamic team at BEST Crowd Management as a Ticket Taker / Seat Attendant professional. In this role, you will have a diverse range of responsibilities, combining event staff duties with security tasks to ensure a safe and enjoyable experience for event attendees. We are seeking adaptable individuals with excellent communication skills and a strong commitment to customer service and safety.
Responsibilities
License #CP-14-MD-1327-2017
Company: BEST Crowd Management
Location: Acrisure Stadium
Pay: $15 / hr
Job Type: Part-time
Summary
Join the dynamic team at BEST Crowd Management as a Ticket Taker / Seat Attendant professional. In this role, you will have a diverse range of responsibilities, combining event staff duties with security tasks to ensure a safe and enjoyable experience for event attendees. We are seeking adaptable individuals with excellent communication skills and a strong commitment to customer service and safety.
Responsibilities
- Assist with event setup, including the arrangement of equipment, signage, and other necessary materials.
- Monitor access points and conduct thorough security checks to prevent unauthorized entry and ensure the safety of attendees.
- Provide friendly and helpful customer service by assisting attendees with inquiries, directions, and general event information.
- Collaborate with event staff and security personnel to maintain a safe and organized environment.
- Assist in crowd management, including controlling entry and exit points and ensuring proper flow of attendees.
- Respond promptly and effectively to security incidents or emergencies, following established protocols.
- Monitor event areas to enforce event rules, regulations, and safety procedures.
- Handle and resolve attendee complaints or conflicts in a calm and professional manner.
- Adhere to company policies, procedures, and guidelines to deliver a high standard of service and security.
- Be at least 18 years old (age requirements may vary depending on local regulations).
- Possess excellent communication and interpersonal skills to interact effectively with event attendees.
- Strong observational and problem-solving skills to identify and address potential security risks or issues.
- Ability to remain calm and composed in high-pressure situations and handle challenging individuals.
- Availability to work flexible hours, including evenings, weekends, and holidays, based on event schedules.
- Physical fitness and stamina to stand, walk, and perform duties for extended periods.
- Must pass a background check.
- Enjoy competitive pay based on your experience and qualifications.
- Gain experience in event management and security.
- Enhance your skills in communication, problem-solving, and customer service.
- Network with professionals from various fields, including event management and security.
- Be part of a supportive team that values teamwork, professionalism, and attendee satisfaction.
License #CP-14-MD-1327-2017
Salary : $15
