What are the responsibilities and job description for the Home-Based Hotel Reservationist (Entry Level) position at Best Days Travel?
Home-Based Hotel Reservationist (Entry Level)
About Us:
We are a remote-friendly team committed to delivering exceptional hotel reservation and travel coordination services for clients worldwide. With decades of industry expertise, we offer a flexible and supportive work environment for individuals looking to start a rewarding career in the travel and hospitality industry. Join us and help clients book their ideal accommodations while working from the comfort of your home.
Responsibilities:
Client Assistance:
- Communicate with clients via phone, email, and chat to understand their hotel and accommodation preferences.
- Provide tailored recommendations for hotels and resorts that match client needs, budgets, and travel plans.
- Address client inquiries, concerns, and special requests promptly and professionally.
Booking and Reservations:
- Assist clients with securing hotel reservations by checking availability and processing bookings.
- Ensure all reservations are accurate, aligned with client requirements, and meet budgetary considerations.
- Confirm bookings and send detailed reservation information to clients, including itineraries and payment confirmations.
Destination Knowledge:
- Stay informed about popular destinations, hotel amenities, and current promotions.
- Provide valuable insights and suggestions to help clients make informed decisions about their accommodations.
Administrative Support:
- Maintain accurate records of reservations, payments, and client interactions using company systems.
- Process payments and ensure timely communication of booking confirmations.
- Manage changes, cancellations, or adjustments to existing reservations as needed.
Benefits of Joining Our Team:
- Fully remote position with the flexibility to work from home.
- Comprehensive training provided—no prior experience required.
- Access to exclusive travel discounts and perks for personal use.
- Collaborative, supportive team environment focused on professional growth and mentorship.
- Opportunities for advancement with unlimited earning potential.
Requirements:
- Strong written and verbal communication skills in English; bilingual abilities are a plus.
- Excellent organizational and time-management skills with attention to detail.
- Customer service or hospitality experience is preferred but not required—training is available.
- Self-motivated and capable of working independently in a remote environment.
- Basic computer proficiency, including familiarity with booking platforms and CRM tools (training provided).
Available Countries:
We are actively hiring in the following locations:
Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, Bolivia, Cayman Islands, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, France, Germany, Grenada, Guatemala, Honduras, Italy, Mexico, Netherlands, New Zealand, Nicaragua, Panama, Peru, Saint Kitts & Nevis, Saint Lucia, Spain, Trinidad & Tobago, United Kingdom, United States, and Uruguay.
Ready to Start Your Career?
Join us as a Home-Based Hotel Reservationist and enjoy the flexibility of remote work while helping clients secure their perfect accommodations. Be part of a dynamic and supportive team dedicated to your success!
