What are the responsibilities and job description for the Online Scheduling & Travel Coordinator position at Best Days Travel?
We’re seeking an enthusiastic and detail-oriented Online Scheduling & Travel Coordinator to join our dynamic travel agency. In this fully remote role, you’ll play a vital part in organizing travel plans and schedules, ensuring seamless and unforgettable experiences for our clients. If you excel in customer service and thrive in a collaborative, remote environment, we want you on our team!
Responsibilities:
Travel Coordination:
- Plan and organize client travel schedules, including flights, accommodations, and activities.
- Manage travel bookings using online systems, ensuring accuracy and timeliness.
- Research and recommend travel options tailored to client preferences.
Customer Service:
- Provide top-notch customer service via phone, email, and chat to address client inquiries.
- Assist with modifications, cancellations, and any special requests to meet client needs.
- Handle concerns or issues with professionalism, ensuring client satisfaction.
Scheduling Support:
- Oversee and manage travel itineraries, keeping all details up-to-date and accessible.
- Work collaboratively with other team members to ensure smooth scheduling processes.
- Communicate regularly with clients to confirm and finalize schedules.
Why Join Us:
- Remote Flexibility: Work from anywhere with an internet connection.
- Professional Growth: Gain valuable experience in travel scheduling and coordination.
- Supportive Team: Join a dedicated group passionate about delivering outstanding service.
- Lucrative Opportunities: Earn competitive travel commissions on successful bookings.
Qualifications:
- Strong organizational skills with a keen attention to detail.
- Exceptional communication abilities, both written and verbal.
- Customer service experience is highly preferred.
- Tech-savvy and comfortable using online scheduling and booking tools.
- Passion for travel and creating memorable experiences.
Requirements:
- Must be 18 years or older.
- Available in the United States, United Kingdom, Australia, or Mexico.
- This is a 1099 Independent Contractor Position.
If you’re ready to help clients plan incredible journeys and thrive in a remote environment, we’d love to hear from you. Join our team as an Online Scheduling & Travel Coordinator and start your journey in the exciting world of travel today!
