What are the responsibilities and job description for the Virtual Hotel Reservationist - Entry Level position at Best Days Travel?
Virtual Hotel Reservationist - Entry Level
About Us:
We are a globally connected team specializing in creating exceptional travel experiences for clients worldwide. With decades of industry expertise, we provide a supportive and flexible remote work environment that allows you to thrive from the comfort of your home. If you’re looking to start a rewarding career in the travel industry, this is your opportunity!
Responsibilities:
Client Support:
- Communicate with clients via phone, email, and chat to understand their hotel and accommodation preferences.
- Provide recommendations on hotels and resorts that align with their needs, budget, and travel plans.
- Address client inquiries, concerns, and requests promptly and professionally.
Booking and Coordination:
- Assist clients in booking hotel accommodations, including checking availability and securing reservations.
- Ensure all bookings align with client preferences, special requests, and budgetary considerations.
- Confirm and provide detailed reservation details to clients, ensuring accuracy and timeliness.
Destination Knowledge:
- Stay updated on popular destinations, hotel amenities, and current promotions.
- Offer insights and suggestions to help clients make informed decisions.
Administrative Tasks:
- Maintain accurate records of client bookings, payments, and interactions using provided systems.
- Process payments and ensure timely communication with clients regarding their reservations.
- Handle any booking modifications or cancellations as needed.
Benefits of Joining Our Team:
- Fully remote position, allowing you to work from home with flexible hours.
- Comprehensive training to help you succeed, no prior experience required.
- Access to exclusive travel discounts and perks for personal use.
- Supportive, collaborative team environment with mentorship and growth opportunities.
- Unlimited earning potential based on your performance.
Requirements:
- Strong communication skills in written and spoken English; bilingual abilities are a plus.
- Excellent organizational and time-management skills with attention to detail.
- Customer service experience is preferred but not required—training is provided.
- Self-motivated and capable of working independently in a virtual setting.
- Basic computer skills, including proficiency in email, online booking platforms, and CRM tools (training available).
Available Countries:
We are currently hiring in the following locations:
Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, Bolivia, Cayman Islands, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, France, Germany, Grenada, Guatemala, Honduras, Italy, Mexico, Netherlands, New Zealand, Nicaragua, Panama, Peru, Saint Kitts & Nevis, Saint Lucia, Spain, Trinidad & Tobago, United Kingdom, United States, and Uruguay.
Ready to Start Your Career?
Join us as a Virtual Hotel Reservationist and enjoy the flexibility of working remotely while helping clients plan their perfect stays. Build your skills, grow professionally, and be part of a supportive and dynamic team!
