Administrative and Marketing Assistant

Are you focused on a career, not a job? Would you like to be part of a progressive local company that genuinely values its team members and the communities it serves? If so, keep reading!

Company Overview

Many companies can replace an old window or door with a new one, but most are not committed to a craft, to a trade, where skills are brought to bear with pride and care to truly make a difference. For us, this starts when a customer contacts us for assistance and it continues through our entire journey of interacting with these members of our communities.

One reason we take so much pride in what we do, is the sense of satisfaction it gives and the accomplishment our team feels when they drive through our communities and recognize the work we’ve done – thinking “I made a difference; that is something I am proud to say I helped make happen.” We don’t just “do a job” – we are weaving ourselves into the fabric of our communities for the long-term.

A home isn’t just a house, it is a sanctuary, a place to raise a family, a place to gather and celebrate, a way to be a fiber in the grain of a community. We strive to deliver peace of mind and long-lasting comfort with our value-rich home improvement solutions.

We invest in building lasting relationships with homeowners that go far beyond the transactional approach many companies take to home improvement. We strive to serve the community today, tomorrow, and for generations to come. Building lasting bonds with the community and its families and businesses are key to our long-term vision of success.

We are eager to grow and build our team, so that we can expand our business reach, improve the breadth and quality of our offerings, and ultimately provide a consistently exceptional customer experience. The team we are building will be comprised of people who care about themselves, their families, and the lasting impact they can have in the communities we serve – today and for years to come. This will be brought to bear through a dedication to the craft and skills they will develop as they strive to achieve their career ambitions.

Why Join Our Team?

We strive every day to be an employer of choice, providing best-in-class opportunities for career growth, goal acceleration, and personal achievement. We achieve success together in a high-performance culture, focused on providing meaningful learning and growth opportunities for every team member.

We are boldly growing our reputation of excellence and our market share as a recognized leader in the communities we serve. We are customer service champions, working relentlessly to deliver on our commitments. We will cultivate and refine our market position as highly sought after and deeply respected home improvement experts.

We make a difference and have a lasting impact. We have pride in our service and in applying our trade skills to serve our communities and improve the lives of homeowners and the effectiveness of businesses.

Job Requirements

· A commitment to excellence and attention to detail.

· Goal-oriented attitude and motivation to excel.

· Dependability.

· Customer-focused mindset.

· Managing multiple priorities efficiently and effectively.

· Must have reliable transportation to and from the company office each day.

· Must have excellent verbal and written communication skills and exhibit a high degree of professionalism.

· Must be able to accurately build Excel workbooks and create basic formulas to analyze administrative, operational, and marketing data.

· Must be proficient in using Microsoft Office programs, including Outlook, Excel, Word, and Power Point.

· Must be able to effectively navigate and monitor social media platforms utilized by the company, including Facebook and Instagram.

· Must be able to create, edit, and save marketing content, including photos, videos, digital advertisements, and written copy for print advertisements, blog posts, and articles.

Compensation and Benefits

· Competitive hourly pay, up to $20.00 (actual compensation is commensurate with experience).

· Paid on-the-job training.

· Paid time off (PTO).

· 6 paid company holidays.

o New Year’s Day

o Memorial Day

o Independence Day

o Labor Day

o Thanksgiving Day

o Christmas Day

· Company provided medical insurance for the employee. Immediate family members can be added at the employee’s expense.

Job Responsibilities

· Answering and returning customer phone calls.

· Interacting with Best Door & Window customers in a professional and courteous manner, while maintaining the integrity of Best Door & Window’s reputation.

· Organizing and scheduling sales appointments for sales staff.

· Creating and maintaining electronic and paper files.

· Entering and managing data, including in Quickbooks (the company’s invoicing and receivables software).

· Using Microsoft Office software to send e-mails, create and edit Excel and Word files, and update inventory tracking spreadsheets.

· Entering data into and managing the company’s project scheduling software and the company’s CRM platform.

· Scheduling and helping to coordinate garage door service work, including the associated paperwork.

· Assist in managing and facilitating Best Door & Window’s content marketing efforts online, through social media, and other channels.

· Assist in creating and managing content for marketing efforts, including content creation schedules and publication coordination with Best Door & Window’s third-party digital consultant.

· Assist in obtaining customer reviews, job photos and videos, and promotions.

· Key Performance Indicators/Metrics

o Recording the source for 100% of incoming calls in the company’s tracking spreadsheet.

o Maintaining notes and information in the company’s call log for 100% of the incoming and outgoing calls.

o Obtaining all key contact information for every customer in an accurate manner.

o Assist and support the achievement of all of the company’s digital marketing content creation goals.

Like what you’ve read? Interested?Apply today!

Job Type: Full-time

Pay: Up to $20.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday
• No nights

Work Location: Hybrid remote in Huntsville, OH 43324

Salary : $20