Senior Parts Manager

Company Overview

Best Equipment is a family owned and operated environmental equipment dealership headquartered in Indianapolis, Indiana. We sell and service premium equipment in the garbage and recycling, sweeping and litter control, sewer and storm water, hydroexcavation and underground industries. We sell to municipalities and contractors throughout Indiana, Kentucky, Ohio, and now Michigan. We pride ourselves on exceptional customer service, and our family values are at the core of everything we do.

Primary Function

The primary goal of this position is to oversee the parts inventory management process, ensuring optimal stocking levels, efficient parts ordering, and accurate inventory maintenance. This role involves managing supplier relationships, providing excellent customer service to the service department, and supervising the parts department staff. The position also requires the ability to analyze data and generate reports to support local branch management decision-making while maintaining compliance with dealership policies and safety regulations.

Key Responsibilities

• Inventory Management: Lead continuous improvement initiatives to enhance inventory accuracy, reduce lead times, and optimize cost control. Use forecasting and inventory tracking systems to maintain optimal stocking levels while avoiding overstock, obsolescence, and shortages.
• Parts Ordering: Manage parts ordering from suppliers, ensuring timely deliveries and the use of negotiated discounts and free freight for stock orders.
• Inventory Maintenance: Conduct timely cycle counts and improve processes to prevent inventory discrepancies.
• Supplier Relationships: Build and maintain strong relationships with suppliers to secure competitive pricing, timely deliveries, and high-quality parts.
• Customer Service: Work closely with the service department to ensure quick parts availability, minimize downtime, and maintain clear communication.
• Reporting: Generate reports on parts usage, turnover, fill rates, and associated expenses to support decision-making at the branch level.
• Staff Supervision: Mentor and train parts department staff, ensuring they meet performance standards and deliver excellent customer service.
• Compliance: Ensure all parts departments are organized, clean, and compliant with dealership policies, procedures, and safety regulations.
  
  

Qualifications

• Experience: 3-5 years in parts management, preferably in automotive, heavy equipment, or municipal equipment dealerships.
• Knowledge: Strong understanding of parts inventory systems, automotive/heavy equipment parts, and supply chain management. Familiarity with municipal equipment (e.g., garbage trucks, street sweepers, hydro excavation) is highly desirable.
  
  

Skills

• Excellent organizational skills and attention to detail
• Strong negotiation and communication abilities
• Proficient in parts management software
• Ability to analyze data and make informed purchasing decisions
• Capable of managing multiple priorities and meeting deadlines in a fast-paced environment
  
  

Working Conditions

• Full-time position with standard dealership hours (M-F, between the hours of 7am to 5pm), including occasional overtime during peak seasons or special projects
• Occasional travel may be required for branch visits, supplier meetings, or industry events
  
  

Benefits

Starting salary is competitive and will be based on qualification and experience. Best Equipment offers medical, dental, vision, and life insurance, 401K, 10 paid holidays, vacation and sick time, plus more benefits. For more information on Best Equipment, please visit www.BestEquipmentCo.com.