What are the responsibilities and job description for the Environmental Equipment Outside Sales Representative position at Best Equipment Company?
Company Overview:
Best Equipment is a family-owned and operated environmental equipment dealership headquartered in Indianapolis, Indiana. We specialize in selling and servicing premium equipment across several industries, including garbage and recycling, sweeping and litter control, sewer and stormwater, hydroexcavation, and underground industries. Our customers include municipalities and contractors throughout Indiana, Kentucky, Michigan, and Ohio. We take pride in delivering exceptional customer service, with family values at the core of everything we do.
Primary Function:
The goal of this position is to drive sales, increase market share, and provide exceptional customer support. The focus will be on prospecting, growing, and maintaining customer satisfaction within the contractor, industrial, and municipal segments. We are seeking a self-motivated, high-performing outside sales representative for a remote-based role, ideally located in or around the Canton, OH metro area. A background in heavy-duty or municipal equipment is preferred but not required. Sales and product training will be provided throughout your career. This role will require significant travel within the territory (including overnight stays) and occasional travel outside of the territory for trade shows, meetings, and events.
Duties & Responsibilities:
- Sell, train, and deliver environmental equipment to Best Equipment’s customers and prospects.
- Follow up on leads, referrals, and requests with urgency.
- Create and maintain a product matrix for all customers via Salesforce, tracking products owned, ages, and serial numbers.
- Use Salesforce CRM to manage daily activities, customer notes, quoting, and order submissions.
- Prepare and conduct product presentations and demonstrations for qualified prospects.
- Recommend, quote, prepare bids, collect purchase orders (POs), and deliver sold equipment, ensuring all delivery paperwork is completed.
- Maintain and develop strong product and industry knowledge.
- Address customer complaints and issues promptly, maintaining clear communication across departments.
- Understand and support established sales policies and procedures.
- Promote the company’s preventive maintenance (PM) programs to customers within the territory.
- Maintain required paperwork, expense reports, forecasts, and other documentation as directed by management.
Qualifications & Experience:
- Required: At least 3 years of sales experience.
- Strong skills in customer, territory, and time management.
- Highly organized with the ability to identify and solve problems.
- Preferred experience in a dealership atmosphere.
- Experience selling heavy equipment to contractors and/or municipalities is a plus, but not required.
- High level of professionalism.
- Excellent verbal and written communication skills, with a strong desire to serve customers.
- Willingness to go above and beyond to assist others.
- Working knowledge of Pandadoc, Tableau, Monday.com, and Google Drive (preferred but not required).
- Proficiency in G Suite, MS Excel, Word, and PowerPoint.
- Experience with CRM systems, preferably Salesforce.
- Ability to obtain a Class A or B CDL within 90 days of hire.
- High level of integrity and ethics.
Location:
- Remote, with travel required within the Canton, OH metro area.
Benefits
Starting salary is competitive and will be based on qualification and experience. Best Equipment offers medical, dental, vision, and life insurance, 401K, 10 paid holidays, vacation and sick time, plus more benefits. For more information on Best Equipment, please visit www.BestEquipmentCo.com.
The successful candidate is responsible for complying with Best Equipment’s employee and sales handbook, including any related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace. This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion.