What are the responsibilities and job description for the Business Development / Internet Sales Representative position at Best Ford?
Job Description
Business Development / Internet Sales Representative
Nashua, NH
Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Business Development Team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.
In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, prospective vehicles, and their ability to purchase. You will learn about all of the newest vehicles and technologies on the market. We have an in-house training team dedicated to your success; offering online and in-store training programs with our manufacturers.
About Us
At Best Ford we boast a diverse, energetic, dedicated and fast-paced culture in which teamwork and ingenuity thrive. We strive to create an environment that is entrepreneurial, nurtures personal development and builds on unique talents. Team member passion and commitment to excellence have helped make Best Ford a leader in the industry. It’s why Best Ford stands out as a category leader and why people want to work with us, organizations want to partner with us and why clients come to us time and again as a leading resource for all of their vehicle needs. Above all else, it makes Best Ford a special company, one that can attribute its success to its products, clients, and most importantly, its team members.
What We Offer
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Medical and Dental
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401K Plan
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Paid time off and vacation
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Growth opportunities
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Paid Training
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Employee vehicle purchase plans
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Family owned and operated
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Discounts on products and services
Responsibilities
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Answer customer calls and establish follows-up with sales appointments
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Respond quickly to internet, phone and live chat inquiries using a combination of custom emails, phone and live chat scripts and templates
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Provide customers with initial product information & direct them to the appropriate dealership resources
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Present initial financing options based on customer needs
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Follow up with leads that are not ready to make an appointment or no-show
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Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
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Utilize CRM tracking system daily
Qualifications
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At least one previous role based in strong customer service experience and/or call center
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Team player attitude
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Prompt and courteous
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Enthusiastic personality
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Must have strong computer skills
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Willing to submit to a pre-employment background check & drug screen
