What are the responsibilities and job description for the Assistant Manager position at Best Friends Pet Care?
Bark Avenue Waukee, powered by Best Friends Pet Care, is seeking an animal lover with customer service, veterinary, animal care and/or kennel management experience to join our Pet Resort Management Team. Strong administrative and communication skills are a plus. Must be willing to work hands on with the animals in our care. We need an individual who is ready to learn our business and willing to advance through hard work and dedication!
Best Friends Pet Hotel is the leader in pet boarding, grooming, daycare, and retail. We currently operate 70 locations nationwide. We are a great company to get a "job with pets" or to start a long-term career in the pet industry.
Room to advance for the right individual. Responsibilities include assisting the Center Manager with building the business, staff training/supervision, pet care, customer service, retail sales, community outreach, and administrative duties. Heavy phone, customer and pet contact. This is an "on-your-feet management" position and hands can get dirty! Position requires you to be flexible.
WE OFFER : Competitive compensation and bonus incentives Health, dental, vision, and life insurance 401K with company matching. Generous paid vacation time. Uniforms, pet supply and service discounts and more!
PURPOSE: To assist the Center Manager with the complete operation of a center, including staffing, customer service, pet care knowledge, budgeting skills, sales and public relations.
JOB DUTIES/ESSENTIAL FUNCTIONS:
· Ensure their safety, security, and comfort of our pet guests
· Provide strong customer service and team leadership skills
· Resolve customer complaints as needed in a timely satisfactory way
· Maintain appropriate inventory of supplies; Reorder and restock as necessary
· Manage the computer reservation system
· Assist Center Manager with monitoring financial reports and statistics.
· Promote and market Best Friends’ programs and services internally and to the outside community at large
· Establish and maintain network connections with the community in which the Center is located
· Recruit, hire, train, promote, counsel, and dismiss Associates as needed
· Responsible for cash management and helping to schedule staff for work assignments.
· Assist with Center compliance of federal, state, and local labor laws: OSHA, EEOC, ADA, FLSA and DOL
Requirements:
· Must profess a love of pets
· Must have previous pet and supervisory experience
· Great interpersonal and customer service skills
· Good, basic computer skills; Excel and Word
· Community outreach
· Budget and labor planning
· Retail and service sales
· Facility management
· Must be able to work weekends, evenings and holidays
For a truly unique experience with growth opportunity in the pet care industry, please inquire today!
To learn more, please visit on the web: www.bestfriendspetcare.com
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Ability to Relocate:
- Waukee, IA 50263: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $19
