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Patient Care Coordinator

Best Life Physical Therapy and Sports Medicine
Norfolk, VA Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 4/15/2025

Patient Care Coordinator - Full Time.

Best Life Physical Therapy and Sports Medicine is the leading provider of outpatient physical therapy and sports medicine in the Hampton Roads Area with three locations. We have a dynamic team of experts who not only deliver cutting-edge treatment but also do it with compassion and a desire to improve the life of each individual patient.

We are looking for an energetic self-starter for a Patient Care Coordinator role to work in a physical-therapist-owned outpatient ortho / sports medicine clinic. Our approach to patient care stands apart from other clinics.

The position would be Full-time at our Norfolk Location.

Come join our team!

Responsibilities :

  • Front office duties such as check-in / check-out patients for appointments; scheduling appointments; collecting payments; answering a multi-line phone; managing day-to-day front office duties; collect and processing insurance information.
  • Exhibits exceptional customer service behavior and excellent public relations skills in all aspects of work.

Required Qualifications :

  • Experience with medical administration / insurance filing is not required but would be fantastic.
  • Excellent interpersonal and communication skills and a professional demeanor.
  • A passion for helping people is a must.
  • Accuracy in grammar and punctuation.
  • Outstanding organizational skills.
  • Attention to detail.
  • Demonstrated ability to learn tasks quickly with minimal training and supervision.
  • Flexibility with shifting priorities.
  • Ability to maintain confidentiality of protected health information.
  • Regular and punctual attendance.
  • Exhibits customer service-oriented behavior and excellent public relations skills in all aspects of work.
  • Demonstrated ability to successfully work with a diverse community and provide services from a non-judgmental perspective.
  • Hours :
  • Monday 9-5
  • Tuesday 9-5
  • Wednesday 9-5
  • Thursday 9-5
  • Friday 8-3
  • Salary : $18 - $20

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