BiLingual (Spanish), Customer Focused Account Manager

Best Logistics Group is seeking dynamic, enthusiastic, and results-oriented professionals that thrive in an environment where the results of hard work truly pay off. We pride ourselves on a people-first culture, where we will champion your development in an exciting new career.

Based out of our Kernersville, NC office, the person who steps into this role is responsible for collaborating with carrier partners and shippers alike overseeing the full life cycle of every shipment in your given book of business. In order to be successful in this role, individuals must be able to think quickly in a fast-paced and competitive team environment where your hard work will generate results. We are seeking someone who is sales-driven, ambitious in pursuit of new opportunities to grow business, and that has a high-level of customer service acumen. We are looking for someone who can communicate effectively across all means in both English and Spanish for this opportunity.

What does the position require?

Lead generation to build a portfolio of clients through industry-leading technology

Function as the liaison between clients, carriers, shippers, and receivers

Develop long-term relationships with customers by providing first-in-class customer service

Manage movement of the client's goods, ensuring that they are picked up, transported safely and delivered on time to the client's expectations

Using industry-leading technology to provide market competitive pricing for customer shipments

Collaborate with team members on pricing strategies and solution decisions

Interested candidates must exercise flexibility with their work schedule; there will be the need to participate in an on-call / after hours rotation with your team and there may be special projects, customer needs, or responsibilities that extend into evening hours, weekends, or before the start of a given business day. This is particularly important with this person focusing on international business, and working with customers in different time zones.

Have fun! We want someone who enjoys their work!

What is BLG looking for?

Ambitious, outgoing and success driven mindset

Strong email, phone, and face-to-face communication skills

Ability to multitask in a fast paced environment

Associates Degree Required, Bachelor’s Degree Preferred

Operational experience within the 3PL / Logistics field (preferred not required)

Compensation

Best Logistics offers an incredibly competitive salary plus unbeatable commission along with a benefits package including 401k, medical, dental, and vision, paid vacation and holidays, life insurance, and more to suit your needs!