What are the responsibilities and job description for the Service Technician position at BEST ROOFING?
Description
Best Roofing offers a range of employment opportunities for employees committed to customer satisfaction and personal development. As a family-owned company, Best Roofing is dedicated to the community and knows the value in the word "family". We value our employees; after all, they are the foundation of our business. Our management style encourages employees to build skills and strive for excellence; we want our employees to grow with us.
PURPOSE:
Diagnose and repair defects in any roofing system with zero-defects, manage one or more service apprentice, and assure all customer needs are efficiently and effectively addressed.
DUTIES & RESPONSIBILITIES:
- Maintain a SAFE work environment at all times.
- Adhere to Best Roofing Fundamentals.
- Plan your day and your jobs in advance.
- Manage your service truck and ensure it is fully stocked with necessary supplies at all times.
- Provide service recommendations to customers based on roof condition.
- Train/coach/develop your apprentices, including providing recognition and corrective actions.
- Direct your apprentice(s) regarding work to be completed – inspect what you expect.
- Ensure time is accurately recorded for you and your apprentice(s) each day for each job performed.
- Complete work orders including photos, thorough description of work completed, list all materials and quantities used, and provide any notes for use for additional service calls at location.
- Understand project scope of work.
- Understand product specification requirements.
- Adhere to company processes and procedures.
- Other duties as assigned.
SKILLS & EXPERIENCE:
- Single ply: layout rolls, welding detail and run robot, SP details, and terminations.
- Mop/Torch: layout rolls, mop, torch, flashing details, and terminations.
- Metal: install coping caps/corners, drip edges, and counter flashings.
- Leak detection: how will you find a leak depending on different deck and material types.
- Effective verbal/written communication skills required.
- Ability and efficiency in using mobile device(s) and applications for communication.
- OSHA 10 certification required. (Anyone without Certification MUST attend class)
- Bilingual English and Spanish preferred.
- Driver's License Preferred.
WHY BEST?
- Medical, dental, vision, life insurance, and other voluntary benefits
- 401k Company-match
- Paid time off
- Transportation from office to job site provided
All job offers are contingent upon satisfactory completion of a drug screening, background check, and motor vehicle records check. Non-compete/non-solicitation agreement required. Any employment with Best Roofing is voluntary and is subject to termination by you or Best Roofing at will, with or without cause, and with or without notice, at any time.