What are the responsibilities and job description for the Heating, Ventilation, and Air Conditioning Manager position at Best Services Of Oconee?

Job Title : HVAC Service Manager

Location : Seneca, South Carolina

Job Type : Full-time

About Us : We are a leading HVAC service provider, family owned and operated, committed to delivering top-notch solutions to our customers. As a rapidly growing company, we are seeking an experienced HVAC Service Manager who combines industry expertise with exceptional leadership skills to drive performance, build strong teams, and ensure excellent customer satisfaction.

Position Overview : The HVAC Service Manager will be responsible for overseeing the daily operations of our service department, ensuring optimal performance, and maintaining high customer satisfaction levels. The ideal candidate will have a strong technical background in HVAC systems, superior customer service skills, and the ability to lead, motivate, and manage a diverse team. This individual will be focused on revenue generation, team building, and driving results while maintaining efficiency and exceptional service standards.

Key Responsibilities :

Service Management & Execution : Oversee and manage the day-to-day operations of the HVAC service team, ensuring quality, timely, and efficient service delivery to all customers.
Revenue Growth : Develop and implement strategies to achieve revenue targets through upselling, service contracts, and client retention initiatives. Track performance and report on key financial metrics.
Team Leadership & Development : Lead, mentor, and develop a team of HVAC technicians and service staff. Conduct regular training, foster a positive work culture, and ensure high morale and motivation.
Customer Service Excellence : Address customer concerns and resolve issues promptly to maintain customer satisfaction. Build and maintain long-term relationships with clients, ensuring high levels of service and retention.
Planning & Coordination : Coordinate service schedules, ensure timely completion of projects, and handle logistics for HVAC system repairs, installations, and maintenance.
Problem Solving & Analytical Skills : Utilize strong analytical skills to assess service performance, identify areas for improvement, and implement effective solutions. Ensure service quality standards are met and exceeded.
Safety & Compliance : Ensure that all work is completed in compliance with local codes, safety regulations, and company policies. Conduct regular safety audits and enforce a culture of safety within the team.

Skills & Qualifications :

5 years of experience in the HVAC industry, with at least 2 years in a supervisory or managerial role.

Strong knowledge of HVAC systems, troubleshooting, diagnostics, and repair procedures.

Proven ability to build and manage high-performing teams and work in a fast-paced, multitasking environment.

Exceptional customer service skills with a customer-first mindset.

Revenue-driven with a track record of successfully achieving or exceeding sales and service targets.

Strong leadership, problem-solving, and analytical skills.

Excellent communication and interpersonal skills, with the ability to work well with customers, team members, and management.

Proficiency in service management software and standard office applications.

Ability to plan and manage resources effectively and efficiently.

Education & Certifications :

High school diploma or equivalent; HVAC certification or trade school training preferred.

EPA Certification for refrigerants (Type I and II or Universal).

Additional certifications or specialized training in HVAC systems is a plus.

Why Join Us?

Competitive salary and performance-based bonuses.

Comprehensive benefits package including health insurance coop, vacation, and retirement plans.

Opportunities for career growth and professional development.

A supportive and dynamic work environment focused on teamwork and success.

If you are a results-driven leader with a passion for HVAC service excellence and a commitment to customer satisfaction, we invite you to apply for this exciting opportunity to make a significant impact on our growing team!

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Heating, Ventilation, and Air Conditioning Manager

What are the responsibilities and job description for the Heating, Ventilation, and Air Conditioning Manager position at Best Services Of Oconee?

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