What are the responsibilities and job description for the Warehouse Lead position at Best Warehousing & Transportation Center Inc?
Company Description:
Red Baron Transportation, a key division of BWT Logistics, stands out in the transportation and logistics industry for its dedication to excellence and efficient service. We offer a wide range of transportation solutions, including road, rail, air, and sea freight, all tailored to meet our clients' specific needs. Our culture emphasizes continuous improvement and the adoption of cutting-edge technology. Our team, the core of our success, is passionate about delivering exceptional service. As part of BWT Logistics, we uphold a legacy of quality and reliability. Our mission is to facilitate the seamless and efficient transport of goods, playing a crucial role in our clients' success. Joining Red Baron Transportation means being part of an innovative, growth-focused company where teamwork and customer satisfaction are at the forefront of everything we do.
Role Description:
The Warehouse Lead Clerk collaborates with the Site Manager and Customer to provide reliable and courteous service, with safety as a top priority. The Lead Clerk's objectives include overseeing and monitoring the daily activities of Red Baron check-in clerks at the site, acting as a leader, assisting with tasks as requested by the Site Manager and Customer, providing a communication link between customers and employees, leading by example, and maintaining reports and customer records.
Key Responsibilities:
- Serves as the immediate leader for clerks, providing direction and advice regarding operational problems, resolving complaints, and coaching staff for performance improvement.
- Uses a customer-focused model for supervision and communications.
- Consults with the Site Manager on issues such as attendance, performance, and safety.
- Ensures that all accidents/injuries are immediately reported to the Site Manager.
- Serves as the primary contact for other clerks in emergencies.
- Ensures all clerks promptly understand policies or other information obtained from the customer or Red Baron Transportation.
- Maintains a positive attitude/image towards customers and employees.
- Performs related duties as assigned.
Qualifications:
- Dependability.
- Ability to inspect and check in equipment.
- Proficiency in Microsoft Office and the ability to navigate and use customer-based systems.
- Ability to generate necessary reports.
- Leadership skills and the ability to lead by example and guide others.
- Ability to recognize and address safety and operational issues.
- Considerable knowledge of Red Baron's and the customer's policies and operational procedures.
- Strong communication skills, both orally and in writing.
- Ability to develop effective working relationships with the customer's employees.
Benefits and Compensation:
- Competitive hourly pay.
- Comprehensive health, dental, vision, and ancillary insurance benefits (after 90 days).
- Paid Time Off (PTO) and holidays.
- Opportunities for career growth and development.
Experience Level:
- Experience as a check-in clerk.
Schedule:
- Monday - Friday, 7am-3pm.
Equal Employment Opportunity (EEO) Statement:
Red Baron Transportation is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other status protected under federal, state, or local laws. All employment decisions are based on qualifications, merit, and business needs.