What are the responsibilities and job description for the Breakfast Staff position at Best Western Ambassador Inn & Suites?
Part time Year Round Position
Must have reliable transportation.
The purpose of this position is to oversee the breakfast area for the guests’ complimentary breakfast, maintain the hotel's public areas for cleanliness, and deliver customer service in accordance with the hotel’s policies/procedures, and the brand’s standards to achieve and maintain guest satisfaction, product quality, and safety and security.
Shift is a morning/day shift. Shift start time is 5 am.
ESSENTIAL DUTIES:
- Must be able to work a flexible schedule, holidays and weekends are required.
- Must be able to initiate and engage in conversation with guests
- Maintain a high standard of personal appearance and proper uniform
- Greets guests, visitors and staff in a courteous and friendly manner
- Respond to guests needs, special requests and complaints
- Must be able to pay close attention to details, visually inspect area, compare observations to standards, and correct deficiencies
During hours of operation for complimentary breakfast:
- Set-up breakfast items
- Greet and acknowledge guests as they arrive
- Bus and clean tables, straighten chairs and properly arrange the furniture
- Make fresh coffee as needed, restock drink and food items and other supplies (e.g., plastic ware, napkins, cups)
- Maintain the cleanliness of the breakfast area and empty trash receptacles as needed
- Thank guests as they depart
At the close of the complimentary breakfast:
- Clean tables, clean and mop the breakfast area, empty the trash receptacles, dispose of all drink and food items and supplies in accordance with health codes
- Properly store all unused drink, food items, and supplies in accordance with health codes
- Clean all equipment and breakfast/kitchen areas
Additional breakfast duties:
- Receive supplies, date and rotate stock
- Complete and record inventory on inventory sheet
- Follow hotel operational procedures to ensure orders are placed for items that are below par levels
- Physical, Mental and Environmental Requirements:
- Ability to work with cleaning chemicals
- Firm and simple grasping are required for all aspects of work
- Lifting of supplies occurs on a regular basis, usually not more than 25 lbs.
- Able to stand and walk 90% of the work day; Sitting usually limited to short breaks
Job Type: Part-time
Pay: From $14.00 per hour
Shift:
- Day shift
Experience:
- Food handling: 1 year (Preferred)
Shift availability:
- Day Shift (Required)
Work Location: In person
Salary : $14