What are the responsibilities and job description for the Night Auditor position at Best Western | Augusta West?
What you get to do in this role:
- Audits, balances, and reports on the various areas of the hotel (e.g., food and beverage, rooms, front desk, gift shop, etc.) to provide accurate and timely financial information on the hotel’s operational performance for the day. Oversees front office/front desk operations during the overnight shift.
- Checks front office accounting records for accuracy and compiles information for the hotel’s financial records.
- Tracks room revenues, occupancy percentages, and other front office operating statistics.
- Prepares summary of cash, check, and credit card activities, reflecting the hotel’s financial performance for the day.
- Posts room charges and room taxes to guest accounts. Processes guest charge vouchers and credit card vouchers.
- Verifies all account postings and balances.
- Summarizes results of operations and prepares reports for management.
- Performs duties of the Front Desk Agent.
- Performs other duties as assigned.
What candidate traits are needed to be successful in this role?
- High school diploma or equivalent.
- Accounting background preferred.
- Previous hotel experience desired.
- Strong customer service orientation and skills.
- Present a professional image, and able to communicate well with both guests and employees.
- Ability to operate front office equipment and computers.
- Ability to compile facts and figures.
- Ability to understand principles of auditing, balancing, and closing out accounts.
- Ability to work a flexible schedule, including weekends and holidays.
Equal Employment Opportunity
Our hotel maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard race, color, religion, religious creed, national origin, ancestry, alienage or citizenship status, age, disability, gender, gender identity or expression, sex, sexual orientation, pregnancy status, genetic information, uniformed service or veteran status, marital status or any other characteristic protected by applicable federal, state, provincial, or local laws.
REQUIREMENTS
- Front Desk
- Customer Service
Celebrating more than 70 years of hospitality, Best Western Hotels & Resorts is an award-winning global family of hotels located in over 100 countries and territories that offers accommodations for all types of travelers. Best Western Hotels & Resorts offer a different kind of work atmosphere, a place where everybody pulls together around a common goal. In fact, helping one another is at the heart of our organization, which began as an informal referral system in 1946 among member hotels focused on the idea of "member helping member." Today, our more than 1,000 corporate employees carry on that tradition of helping members – and each other – succeed.