What are the responsibilities and job description for the Hotel Executive Housekeeper - Best Western Corpus Christi (Downtown) position at Best Western Corpus Christi?
Why join our team?
At Best Western Corpus Christi, we’re more than just a place to work – we’re a community. We believe in supporting our team members both professionally and personally, offering a positive work environment where your contributions truly matter. You’ll be welcomed by a supportive management team ensuring you succeed in this role. We also offer a range of benefits, including health, dental, and vision insurance, life insurance. Additionally, you’ll enjoy paid time off and employee discounts at other Best Western locations. If you’re looking for a team that values hard work, team building, and collaboration, we’d love to meet you!
Our job opportunity:
- Position: Executive Housekeeper
- Hotel name: Best Western Corpus Christi
- Address: 300 N. Shoreline Blvd.
- Hours: This position typically operates from 7:00 AM to 4:00 PM, Monday through Friday. However, additional hours may be required based on occupancy levels or special circumstances, including occasional evenings or weekends, to ensure operational needs are met.
What you get to do in this role:
Manages the operation of the housekeeping and laundry departments to ensure orderly and attractive conditions in the hotel. Promotes an atmosphere of cleanliness and superior customer care for hotel guests.
- Hires, trains, and evaluates department personnel.
- Directs all activities of the housekeeping and laundry departments daily, service to guest rooms, and public areas of the hotel. Schedules duties, such as heavy cleaning, mattress rotations, etc.
- Prepares work schedules for staff based on projected occupancy.
- Inspects premises, guest rooms, linen rooms, and public areas to assure employees maintain the property’s superior standards of housekeeping.
- Maintains an inventory of guest and housekeeping supplies and linen, ordering replacement of supplies and equipment as needed.
- Creates a service environment focused on the guest, with a passion for high standards in cleanliness. Responds promptly to customer needs.
- Identifies and resolves problems in a timely manner, and develops alternative solutions.
- Coordinates staff training, including MSDS, OSHA, and safety policies.
- Maintains lost and found.
- Performs room attendant duties, when required.
- Performs other duties as assigned.
What candidate traits are needed to be successful in this role?
- High school diploma or equivalent.
- Three years prior hotel housekeeping experience. Supervisory experience desired. Managerial experience preferred.
- Ability to manage up to 35 staff members.
- Basic accounting and inventory skills.
- Ability to multi-task and prioritize.
- Excellent communication and customer service skills.
- Ability to work a flexible schedule, including weekends and holidays.
Equal Employment Opportunity
Our hotel maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard race, color, religion, religious creed, national origin, ancestry, alienage or citizenship status, age, disability, gender, gender identity or expression, sex, sexual orientation, pregnancy status, genetic information, uniformed service or veteran status, marital status or any other characteristic protected by applicable federal, state, provincial, or local laws.
Job Type: Full-time
Expected hours: No less than 40 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Experience:
- Housekeeping management: 2 years (Preferred)
Ability to Commute:
- Corpus Christi, TX 78401 (Required)
Work Location: In person