What are the responsibilities and job description for the Night Auditor position at Best Western Houma Inn & Suites?
Overview
We are seeking a dedicated and detail-oriented Night Auditor to join our team at a premier hotel. The Night Auditor plays a crucial role in ensuring the smooth operation of the hotel during overnight hours. This position involves managing front desk operations, performing nightly audits, and providing exceptional guest services. The ideal candidate will possess strong hospitality management skills and have a passion for delivering outstanding guest experiences.
Responsibilities
- Conduct nightly audits of financial transactions and ensure accuracy in reporting.
- Manage front desk operations, including check-ins and check-outs, while providing excellent guest relations.
- Respond to guest inquiries and resolve issues promptly to ensure guest satisfaction.
- Maintain accurate records of room availability and reservations.
- Process payments and manage cash handling procedures.
- Utilize phone systems effectively to communicate with guests and staff.
- Prepare daily reports for management review, detailing occupancy rates, revenue, and any discrepancies.
- Collaborate with housekeeping and maintenance teams to address any guest needs or concerns.
Qualifications
- Previous experience in hospitality management or hotel operations is preferred.
- Strong knowledge of night audit procedures and hotel management systems.
- Excellent guest service skills with the ability to build rapport with guests.
- Bilingual candidates are highly desirable to enhance communication with diverse guests.
- Proficiency in using phone systems and other office equipment.
- Ability to work independently during overnight shifts while maintaining attention to detail.
- Strong organizational skills and the ability to multitask effectively in a fast-paced environment.
Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring the operational excellence of our hotel during the night shift.
Job Type: Part-time
Pay: $10.00 - $11.00 per hour
Expected hours: 16 – 24 per week
Benefits:
- Employee discount
Schedule:
- 10 hour shift
- 8 hour shift
- Holidays
- Night shift
- Overnight shift
Ability to Commute:
- Gray, LA 70359 (Required)
Ability to Relocate:
- Gray, LA 70359: Relocate before starting work (Required)
Work Location: In person
Salary : $10 - $11