What are the responsibilities and job description for the Hotel Breakfast Attendant - Best Western position at Best Western Inn at The Rogue?
Are you a highly motivated hospitality professional with a proven work ethic? Are you proud of Southern Oregon and all it has to offer our visitors? Are you committed to providing your guests with the best experience possible? Do you easily promote a workplace culture of respect? Our Breakfast Attendants have the most in person interaction with guests and are sometimes the first Team Member to greet them in the morning and wish them well for their day! We hope you will consider applying to be part of a team that loves to share beautiful Southern Oregon with visitors from all over the world!
JOB SUMMARY
The Breakfast Attendant is responsible for preparing all breakfast items and cleaning of the kitchen and breakfast room, in compliance with Vintage Hotels standards. The Breakfast Server also directly assists guests and must provide the best possible customer service experience for them.
REPORTING RELATIONSHIPS
The Breakfast Server reports directly to the General Manager and Assistant General Manager. The Breakfast Server works with team members in all departments.
Specific duties include, but are not limited to, the following:
- Prepare and set out breakfast foods and beverages
- Set out clean plates, utensils and napkins
- Greet guests as they arrive
- Refill foods and beverages as they get low
- Assist guests with preparation of waffles, oatmeal, etc. as needed
- Respond to all guest requests in a positive and prompt manner
- Bus and wipe down tables
- Rotate and store food and beverage items according to health regulations
- Wash dishes and/or place them in the sanitizer
- Clean, sweep and mop and/or vacuum the breakfast room
- Clean, sweep and mop the kitchen
- Put away product deliveries using First In, First Out protocol
- Report any issues shared by guest to Assistant General Manager or General Manager
- Work in conjunction with other departments
- Perform other duties as assigned
REQUIRED SKILLS AND ABILITIES
- Excellent customer service skills
- Ability to be welcoming and courteous to guests, coworkers and vendors
- Must be organized and able to multitask
- Ability to remain cheerful under stress
- Maintain a professional demeanor and appearance at all times
- Ability to understand and carry out instructions
- Good knowledge of the local area and businesses
- Good communication skills
- Basic reading and math skills
- Manual dexterity in the use of kitchen utensils, cleaning tools and appliances
PREFERRED QUALIFICATIONS
- Previous related work experience
- High School Diploma or GED
REQUIRED LICENSES / CERTIFICATIONS
- Food Handler’s Card (to be completed once hired)
- Must pass a criminal background check
PHYSICAL REQUIREMENTS / WORK ENVIRONMENT
- Work requires standing and walking for most of each shift
- Work requires use of an oven, beverage brewing equipment, microwave oven, toasters and waffle makers
- Work requires use of mechanized cleaning equipment such as vacuums and dish sanitizers
- Work requires repeated contact with cleaning chemicals
- Must be able to lift up to 25 pounds
- Primary worksite is indoors
WORK HOURS AND WAGE
- Early morning shifts only, weekends and holidays required
- Hourly position, Non-Exempt
- $15.50 per hour
Job Type: Part-time
Pay: $15.50 per hour
Expected hours: 16 – 20 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- 4 hour shift
- Day shift
- Morning shift
Ability to Relocate:
- Grants Pass, OR 97527: Relocate before starting work (Required)
Work Location: In person
Salary : $16