What are the responsibilities and job description for the Part-Time Front Desk Associate position at Best Western Inn & Suites Wilsonville?
Overview
We are seeking a motivated and friendly Front Desk Agent to join our team. The ideal candidate will serve as the first point of contact for guests, providing exceptional customer support and ensuring a welcoming atmosphere. This role requires strong organizational skills, effective time management, and proficiency in various office systems to facilitate smooth operations.
Duties
- Greet guests upon arrival with a warm and professional demeanor.
- Manage check-in and check-out processes efficiently.
- Handle guest inquiries and provide accurate information regarding services, amenities, and local attractions.
- Maintain the front desk area, ensuring it is organized and presentable at all times.
- Utilize computer systems to manage reservations, process payments, and update guest information.
- Operate phone systems to answer calls promptly and direct them to the appropriate departments.
- Assist with administrative tasks such as filing, data entry, and correspondence as needed.
- Collaborate with other departments to ensure guest satisfaction and address any issues that arise.
Experience
- Proven experience in customer support or a similar role is preferred.
- Proficiency in Google Suite and other office software is essential.
- Familiarity with computerized reservation systems is a plus.
- Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
- Excellent phone etiquette and communication skills are required.
- Bilingual candidates are encouraged to apply as this will enhance our ability to serve diverse guests.
- Previous experience in office management or similar administrative roles is advantageous.
Join us in creating memorable experiences for our guests while developing your career in a dynamic environment!
Job Type: Part-time
Pay: From $16.00 per hour
Expected hours: 16 – 20 per week
Benefits:
- Employee discount
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Morning shift
- Weekends only
Ability to Commute:
- Wilsonville, OR 97070 (Required)
Ability to Relocate:
- Wilsonville, OR 97070: Relocate before starting work (Required)
Work Location: In person
Salary : $16
