What are the responsibilities and job description for the Hotel Night Auditor / Part Time position at Best Western Livonia - Detroit?
We’re looking for a Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor also reconciles all accounts, processes invoices and prepares financial reports. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.
Responsibilities
- Check in guests, answer phones and take reservations
- Respond to guest complaints, requests and emergencies
- Process invoices, post checks to vendors and distribute employee checks
- Reconcile accounts
- Balance the cash drawer and log receipts
- Investigate and resolve out-of-balance accounts
- Keep accurate financial records and ledgers
- Help prepare for forecasts and audits
- Light cleaning, stocking, and organizational Duties
- Guest service deliveries
- Occasional breakfast service preparation or setup
- Fulfills Manager on Duty role in the absence of Management or Supervisory Staff
- Other duties as assigned by Supervisory or Management Staff
Skills
- Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry
- Experience with accounting and facilities management software
- Excellent math skills
- Excellent technology/computer skills
- An eye for detail
- Good problem-solving skills
- Strong customer service skills
- The ability to multitask
- Strong written and verbal communication skills
- Availability to work overnight
- Ability to stand/sit for extended periods of time
- Experience in accounting, finance or relevant field is a plus
Job Type: Part-time
Pay: $16.00 - $17.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Night shift
- On call
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Front Desk Hotel: 1 year (Required)
- Night audit: 1 year (Required)
Ability to Relocate:
- Livonia, MI 48154: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $17
