What are the responsibilities and job description for the Hotel Front Desk Night Auditor position at Best Western Plus Chena River Lodge?
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.Compensation:
$18 - $19 hourly
Responsibilities:- Ensure all guests feel they are having an exceptional experience at the property
- Process additional administrative, bookkeeping. and accounting procedures as required
- Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
- Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
- Great communications. and excellent customer service skills are required
- High school diploma or equivalent required; some college preferred
- Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
- Computer proficiency is required; experience with accounting or reservation software is preferred
- Requires a flexible schedule that allows for overnight shift hours
This Alaska hotel offers friendly service and modern accommodations all within minutes of the airport and bustling downtown Fairbanks.
Salary : $18 - $19
