What are the responsibilities and job description for the Part Time Night Auditor position at Best Western Plus Executive Court Inn & Conference...?
Job Overview:
We are seeking a detail-oriented and customer-focused Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and providing exceptional guest experiences.
Duties:
- Greet and check-in guests in a friendly and professional manner
- Handle guest inquiries and provide information about hotel services
- Process reservations, cancellations, and payments accurately
- Assist with guest requests and resolve any issues promptly
- Maintain a clean and organized front desk area
- Telephone etiquette
- Utilize hotel management software for bookings and guest information
Skills:
- Strong customer service skills with a focus on guest relations
- Preferred experience in the hospitality industry
- Ability to work effectively in a fast-paced environment
- Proficiency in phone etiquette and handling multiple phone lines
- Bilingual proficiency is a plus
- Knowledge of hotel operations and guest services
- Familiarity with front desk procedures and check-in/check-out processes
This position offers the opportunity to work in a dynamic hotel environment, interact with diverse guests, and contribute to creating memorable stays for our visitors. If you are passionate about hospitality and enjoy working in a team-oriented setting, we invite you to apply for the Front Desk Agent position.
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed
Experience:
- Customer service: 2 years (Preferred)
Ability to Commute:
- Manchester, NH 03103 (Required)
Ability to Relocate:
- Manchester, NH 03103: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20