What are the responsibilities and job description for the Night Auditor/Front Desk Clerk position at Best Western Plus Executive Residency Carlsbad?
Job Description
We are looking for a friendly, outgoing Front Desk Agent to provide guests with a comfortable stay in our beautiful and unique boutique hotel. You will be the first point of contact for our guests, and will be responsible for providing information about our hotel, rooms, rates and services.
Skills
- Excellent communication skills
- Friendly and outgoing personality
- Professional attitude
- Knowledge of hotel management systems and procedures
- Ability to work as a team in a fast-paced environment
- Flexibility to meet the needs of our guests
Duties and Responsibilities
- Greet guests warmly and provide them with accurate information about our hotel, rates, services and check-in/check-out times.
- Make room reservations and provide accurate information about our rooms, rates and services.
- Take payments in the hotel lobby using cash or credit cards.
- Maintain the cleanliness of the hotel lobby and common areas.
- Perform other duties as assigned.
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
Experience:
- Hotel experience: 1 year (Required)
Work Location: In person
Salary : $14 - $15