What are the responsibilities and job description for the Night Auditor position at Best Western Plus Marquette?
Overview
We are seeking a dedicated and detail-oriented Night Auditor to join our team in the hospitality industry. The Night Auditor plays a crucial role in ensuring the smooth operation of the hotel during overnight hours. This position involves managing guest relations, performing night audit duties, and maintaining accurate financial records. The ideal candidate will have strong communication skills, a passion for guest services, and experience in hotel management.
Duties
- Conduct nightly audits of financial transactions and ensure accuracy in reporting.
- Handle guest check-ins and check-outs efficiently while providing exceptional customer service.
- Address guest inquiries and resolve any issues that arise during the night shift.
- Maintain a clean and organized front desk area.
- Prepare daily reports for management, including occupancy rates and revenue summaries.
- Collaborate with other departments to ensure seamless operations throughout the night.
- Provide information about hotel amenities, local attractions, and services to guests.
- Uphold hotel policies and procedures while ensuring guest satisfaction.
Requirements
- Previous experience in a hotel or hospitality environment is preferred.
- Strong phone etiquette and excellent communication skills are essential.
- Bilingual or multilingual abilities are a plus, enhancing guest relations with diverse clientele.
- Knowledge of night audit processes and hotel management systems is advantageous.
- Ability to work independently during overnight shifts with minimal supervision.
- Strong attention to detail and organizational skills to manage various tasks effectively.
- A passion for providing outstanding guest services in a fast-paced environment.
Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring operational excellence during the night shift.
Job Type: Part-time
Pay: $14.69 - $15.05 per hour
Benefits:
- Employee discount
Schedule:
- Night shift
- Overnight shift
Ability to Commute:
- Marquette, MI 49855 (Required)
Ability to Relocate:
- Marquette, MI 49855: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $15
