Housekeeping Manager

Reports To

General Manager

Supervises

Room Attendants, Bed Makers, Public Space Attendant and Laundry Room Attendant

Overview:

Best Western Plus Menomonie is looking for a Housekeeping Manager to join our team. This position is responsible for the day-to-day management of the housekeeping department. The ideal candidate will have a background in housekeeping and hotel operations, knowledge of cleaning methods and equipment, and a passion for detail.

Responsibilities:

• Oversee housekeeping staff and ensure that all staff are completing their duties properly and efficiently.
• Motivate and coach team members to be successful in their positions.
• Plan, schedule, and coordinate daily cleaning efforts to meet guest expectations and ensure that the housekeeping department operates at peak efficiency.
• Ensure compliance with company policies and guidelines.
• Oversee the stocking of cleaning supplies and ensure that supplies are always fully stocked.
• Maintain complete knowledge at all times of: status of hotel room count, group arrival, VIP’s, special events, and knowledge of job responsibility of staff.
• Ensure that assigned staff have reported to work and clocked in properly; document any late or absent employees. Document call offs, call ins and replace for any shift.
• Ensure that all rooms are cleaned according to standard operating procedures per department policy and state or local law.
• Assist staff with their job functions where needed to ensure optimum cleanliness and service standards for guests.
• Monitor performance of staff and follow up with corrections when needed.
• Inspect guest rooms, guest corridors, foyer areas, vending area, service areas including linen closets, storage areas. Inspect public areas/bathrooms, meeting room and service areas. Instruct designated personnel to correct deficiencies.
• Perform general housekeeping tasks as assigned by leadership including cleaning the bathrooms, lobby, public areas, stairwells, etc. (this includes but is not limited to floors, walls, ceilings, appliances etc.)
• Other duties as assigned by management including inventory of supplies and equipment, ordering supplies when necessary, stocking supply shelves in guest rooms, ensuring cleanliness of guest restrooms etc. (this includes but is not limited to stocking supply shelves in public areas etc.)

Job Type: Full-time

Pay: From $14.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Ability to Commute:

• Menomonie, WI 54751 (Preferred)

Ability to Relocate:

• Menomonie, WI 54751: Relocate before starting work (Preferred)

Work Location: In person

Salary : $14