What are the responsibilities and job description for the Front Desk Agent position at Best Western Plus Oak Harbor Hotel & Conference Center?
Candlewood Suits in Oak Harbor, WA and Best Western Plus our sister hotel, next door is looking for a Front Desk Agent to join our award-winning team!
CURRENTLY HIRING FOR SEASONAL HELP - PART - TIME
*Eventual Full - time during the High Season
- Weekends and holidays required
Hotel Experience is REQUIRED. We do provide on-line training through our educational program with our Franchise IHG /BWP at no cost to the right candidate.
Responsibilities
- Checking guests in and out (Opera Property Management System - PMS)
- Knows room locations, types of rooms available and room rates
- Maintain an inventory of vacancies, reservations and room assignments
- Registers arriving guests and assigns rooms
- Communicating with guests in regard to reservations
- Coordinates room status updates with the housekeeping department
- Able to sell rooms/rate and promote the services of the hotel
- Helps resolve guest issues in a timely manner
- Performs other duties as assigned
Benefits - Full- time Only
- Healthcare and Dental Care (FULL-TIME ONLY)
- PTO and Sick Leave
- Discounts for Employees at all IHG Hotels Globally
- Management that is dedicated to a healthy work-life balance for all employees
- 8-hour shifts
- Starting Pay $18.10
Qualifications
- Hotel Experience/Customer Service Experience Required
- Flexible schedule and able to work weekends if needed
- Computer literacy required
- High School Diploma
- Must have current Driver's License
We are looking forward to reading your application!
Salary : $18