What are the responsibilities and job description for the Front Desk Agent - Full or Part Time position at Best Western Plus Plattsburgh?
Front Desk Agent - Seeking Full or Part Time
Night shift (3pm-11pm), occasional overnight (11pm-7am) required.
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Answer phone calls and respond to guest inquiries
- Manage reservations and room assignments
- Handle guest requests and complaints, providing excellent customer service
- Process payments and maintain accurate records
- Assist with administrative tasks such as filing, data entry, and proofreading documents
- Coordinate with other departments to ensure smooth operations
Requirements:
- Previous experience in a similar role is preferred but not required
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask and prioritize tasks effectively
Join our team as a Front Desk Agent and be part of a dynamic hospitality environment. As the first point of contact for our guests, you will play a crucial role in ensuring their satisfaction throughout their stay. We offer competitive compensation, opportunities for growth, and a supportive work environment. Apply now to join our team!
Job Types: Full-time, Part-time
Pay: $15.50 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 4 hour shift
- 8 hour shift
- Evening shift
- Night shift
- Overnight shift
- Weekends as needed
Shift availability:
- Night Shift (Required)
- Overnight Shift (Required)
Ability to Commute:
- Plattsburgh, NY 12901 (Required)
Work Location: In person
Salary : $16 - $17
