What are the responsibilities and job description for the Night Auditor Thurs-Sat position at Best Western Plus Royal Oak Hotel?
Overview: We are currently seeking a Night Auditor to join our team at our hotel. The Night Auditor is responsible for ensuring the smooth operation of the front desk during the overnight shift. This position requires excellent customer service skills, attention to detail, and the ability to handle various administrative tasks. Responsibilities: - Perform night audit procedures to ensure the accuracy of financial transactions and guest accounts - Check guests in and out of the hotel, ensuring a seamless and efficient process - Handle guest inquiries and provide exceptional customer service - Assist with guest requests and resolve any issues or complaints in a timely manner - Maintain accurate records of all transactions and perform daily reconciliations - Prepare reports for management regarding occupancy rates, revenue, and other relevant data - Ensure the safety and security of guests by monitoring the premises during the overnight shift - Collaborate with other hotel staff to ensure a positive guest experience Experience: - Previous experience in hospitality or hotel management is preferred - Strong customer service skills with a friendly and professional demeanor - Excellent communication skills, both verbal and written - Bilingual/multilingual abilities are a plus - Proficient in using front desk software and other computer applications - Knowledge of night audit procedures is an asset - Ability to handle cash transactions accurately - Attention to detail and ability to multitask in a fast-paced environment If you are a dedicated individual with a passion for providing exceptional guest services, we would love to hear from you. Join our team as a Night Auditor and contribute to creating memorable experiences for our guests. Note: This job description is intended to provide an overview of the responsibilities and qualifications required for this position. It is not exhaustive, and additional duties may be assigned as needed.
Job Type: Part-time
Pay: $20.00 - $21.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Every weekend
- Holidays
- Overnight shift
Ability to Relocate:
- San Luis Obispo, CA 93405: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $21